X52 changed?

[-Elf-]

Hi, I'm using an X-52 stick, my 3rd one to be exact. I used the X-45 before that until Best Buy no longer carried them.

My first X-52 (and all X-45 sticks I had) I could map views for a flight sim (Aces High) to the hat switch on the stick, then map a button on the throttle to look straight up. That way, I could rotate the hat switch for one set of 8 views, then hit the button on the throttle and rotate the hat switch on the stick for 8 more views.

I've recently had to replace my original X-52 because it died. :eek: (Plays the Taps)

The replacement X-52....it no longer lets me have 2 sets of views as described above. It will let me use one *secondary* view at a time, but I have to release the button mapped to *look up*, move the hat switch on the stick, then hit the *look up* button again. It no longer lets me cycle through the second set of views while holding down the *look up* button on the throttle.

I took that stick back to Best Buy thinking it was as defective as a 3 dollar bill. Same issue with the new one. This issue shows up in Windows as well, so it's not an issue with the game.

Has something been changed with the X-52 stick so that this no longer works? I tryed to use the throttle hat and the same button for the *look up* command, and that actually works in Windows. Only problem is, Aces High only recognizes that hat as a 4 way hat and not 8 way.

I don't use the profiler software since Aces High has a very nice stick mapping solution and besides, this issue is also in Windows.

Ideas? Suggestions?

Edit: I have downloaded and installed the latest drivers for the X-52, no luck on a fix. I am using Win XP Pro with SP 2, Athlon 64 3200+ (939 pin), Gigabyte K8NS Ultra mb and a 425 watt power supply. Need any other infos on my system, just say so. :)

[JG11_Misfit]

ELFIE!!!!!!!!!!!!!!!!

lol just bought a X52 pro so i could come back to Aceshigh. I myself am having major issues with it and Vista.


lol Just wanted to say - Good to see ya bro! Hope we get back in the skies soon, <<S>>.

[JG11_Misfit]

finally got stick to work with vista, but im with Elfie, if you change view sets, it has to reset before you can use the other view. Anyway to get around this as it is annoying when you are watching a bogie.:mad:

[-Elf-]

Something has changed for sure. A couple folks over at the Aces High forums have mentioned this same issue. Why 2 of the 3 hats work perfectly in combination with a button on the throttle but the 3rd one doesn't is beyond me.

I'm going to download the beta stuff now and see if it works in XP or not.

[-Elf-]

Beta drivers do NOT fix this issue. I'm seriously considering going with CH gear next time I buy a stick and throttle combo.

I've taken so many Saitek sticks back that were bad out of the box it isn't even funny. I purposely buy them from Best Buy and pay for the extended warranty simply because I know from experience that they will last 6 months at best before something quits working on them.

The first X-52 I had lasted 4 months before the twisty feature started sticking in the on position. Ever try to line up a shot or even fly with the rudder stuck in the on position?

[JG11_Misfit]

What i cant believe is more guys not having the same issue, or atleast posting about it. To have to let your view reset in the middle of a dogfight is a major issue. No one here ever heard of "enemy out of sight and your out of the fight".

Elfie i dont think the X52 has change, more the directoutput drivers.

[-Elf-]

What i cant believe is more guys not having the same issue, or atleast posting about it. To have to let your view reset in the middle of a dogfight is a major issue. No one here ever heard of "enemy out of sight and your out of the fight".

Elfie i dont think the X52 has change, more the directoutput drivers.

Something that I forgot about......

*Something* has changed, when I went and got the extended warranty action on the first X-52 I just plugged in the new one and it didn't work. I had to reinstall the drivers and reprogram the stick in Aces High.

Any other time I have replaced a stick with another one of the same model I have never had to reinstall the drivers and reprogram the buttons. This goes for the old Microsoft sticks (I still hold a grudge against Microsoft for stopping the manufacture of those sticks) and the many, many X-45's that I had.

Oh yeah.....I sent an email to Saitek.....it got returned...LMAO!!

I sent it to support@saitekusa.com and helpline@saitek.com refused the connection, error 550. :confused:

[JG11_Misfit]

Damn sorry bro, im new to the saitek experience. So far im not liking it but i hope it changes.

[-Elf-]

I'll post whatever help I get from Saitek tech support.

Kinda strange that we have had no help whatsoever in this thread so far. Even an *I don't know* would at least let us know they have read this. :D

[JG11_Misfit]

Post also if you figure out a work around, i will do the same. <<S>>

[-Elf-]

Well, you can use the SST software to program the hat on the throttle for your views. It's a bit cumbersome to do so (imo) but it can be done. First you have to select that hat as an 8 way hat and not 4 way. Then you can program in the views but keep in mind that pulling back on the hat (to look back) is actually the Up postion on the hat, so you have to do it all *backwards*. So program the Up arrow to *Look Back* etc etc.


Sounds confusing doesn't it? :D

[-Elf-]

I resent my email to tech support, they got it this time and responded. They had questions which I answered so hopefully this will be resolved soon one way or the other. I'm guessing maybe a bad batch of sticks were shipped out, but thats just a guess at this point.

[JG11_Misfit]

Nothing so far?

[-Elf-]

I replied twice and answered questions, no response for 2 days now.

[JG11_Misfit]

Nothing new? I went back to windows XP and still have the issue. This is a drag, i wont even try to dogfight the skies of AH like this.

[UKSupport]

Hi,

I'm afraid it looks like the only way around this will be to use our programming software instead of the game's own control configuration screen. Have you tried that and seen if it works?

[JG11_Misfit]

Im affraid im already using the SST software. This is happening in IL2 and Aceshigh. It seems to happen on both xp and vista.

If ya need anything let me know.

[UKSupport]

Zip and attach your profile and let me know exactly which hat you're struggling with (I'm assuming it's the main one on the stick) and which button you're assigning on the throttle to the look up command.

[-Elf-]

I'm not using the SST software. I tryed it and it didn't fix the issue. It is the main hat that is having the issue and it doesn't matter which button on the throttle is being used in conjunction with the main hat. As soon as you press a button on the throttle its as if the main hat locks up or quits responding.

I've tried the beta drivers/software as well and no luck. I sent emails to tech support and when they verified exactly what the problem was they quit responding. :eek:

[UKSupport]

Yes, but I was wondering if using the SST would get around the issue.

Incidentally, it's not absolutely clear from your original post but is this problem noticable when you're testing the stick in Game Controllers in Control Panel? i.e. does the main hat not respond if you're holding a button down on the throttle?

[-Elf-]

That would be correct, the main hat is not responding in the windows control panel either when you hold down any button on the throttle.

I did try the SST software to try to get around the issue. When it didn't work I just deleted the profile(s) I had made using the latest version of the SST software and then the Beta SST software. I suspect it didn't work simply because the issue is in windows as well.

Sorry I wasn't more clear in my original post.

[-Elf-]

Would you like me to make a profile and send it to you? I can do that if you'd like.

[UKSupport]

Okay,

Let's confirm whether this is being caused by the hardware or the software.

First unplug your controller, click Start>Run and type

ny -7

(case sensitive) and click OK. Now go to Control Panel and run the Add/Remove Programs icon. Remove all Saitek entries in the list of programs and then go to the C:\Program Files directory and delete the Saitek folder. Restart your computer and the files will all be uninstalled.

Now browse to your C:\Windows\Inf folder (if you can't see an Inf folder then click Tools>Folder Options at the top of the window, then click View at the top of the window that comes up. In there click the dot next to the Show Hidden Files and Folders option and then click OK - you should now be able to find an Inf folder in the Windows directory) and look for the OEM0.inf file. Find the highest numbered OEMXX.inf file and double click on it - a Wordpad screen will open up with information in it. You're looking for any lines that refer to Saitek (usually at the top of the window). If you don't see any such info close that window and open the next OEMXX.inf file - so if you started on, say, OEM30.inf then you'd now open OEM29.inf.

If you find any that refer to us then close the window and delete that OEMXX.inf file along with its accompanying OEMXX.pnf file. Go through all of them until you have deleted any files that mention us.

Now do a search for files in Windows using the following search string:

sai*.*

Once it's finished finding any files delete them - files only though, don't delete any folders.

Restart the PC and then plug the stick in without installing any drivers. When you now go and test in Game Controllers, you should have the normal Windows test screen. See if the same issue with the hat and any of the throttle buttons being held down still happens then.

[-Elf-]

The search found a ton of files. Some referred to other games (Aces High has some Saitek files for the various joysticks, obviously I wont be deleting those.)

These are the ones I am not sure about deleting:

SAIMFD.EXE-21042B4F.pf
SAIPRF.DLL-2D1EB36f.pf
SaiCO255.DLL
A bunch that start with SaiCO75C or SaiDO75C
SaiIO255.Dll
SaiHO255
SaiHO75C
SAiMini
These are all in Windows\Prefetch or Windows\system32 folders, it also appears that there are copies of these in Windows\system32\reinstall. Should all these be deleted as well?

[-Elf-]

Nevermind my previous post, I decided to be brave and take the big plunge and deleted all those files. :D

After restarting my computer, I plugged in the stick and went to Game Controllers in the Control Panel. The issue persists. Main Hat still works fine until you press any button on the throttle, then the main hat again stops responding.

[UKSupport]

So can you confirm that the test screen in Game Controllers looks different? You should only have a Settings and a Test tab at the top and there should only be one POV test circle.

[-Elf-]

So can you confirm that the test screen in Game Controllers looks different? You should only have a Settings and a Test tab at the top and there should only be one POV test circle.


All of that is correct.

[UKSupport]

Okay,

Could you both give me the serial numbers for those units so we can find out when they were manufactured please?

[-Elf-]

I'm assuming the serial number is on the white tag that is on the bottom of both the stick and throttle assemblies. Number is, SZ00430743.

[JG11_Misfit]

Cool im finally allowed back on the boards.

Serial number - SZ00416220

Recently did a total clean install(Again) back to Vista. Same results as before. I get all my mapped views but cannot go from view set 1 to view set 2 without viewing front of cockpit in between sets. By the way here are my view sets/profiles.

[JG11_Misfit]

Bump - i have not gotten to fly any game since i bought this thing. Starting to get withdrawals :mad:

[UKSupport]

Hmmm - correct me if I'm wrong, but based on what has been said before, you can set one single button to look up that, when held, alters what the POV does? If so then try clearing all that programming off the hat and D button, set the D button to the look up function in Aces High and then see if it works.

I'm asking because we think there could be a problem with -Elf-'s X52 but we can't replicate the same issue on any X52 Pros.

[-Elf-]

So does this mean I can ship mine back in exchange for a working X-52? :D

[UKSupport]

We're checking what's going on with your X52. Which country are you in, by the way?

[-Elf-]

I'm in the USA.

[UKSupport]

I'll be in touch shortly with returns details for you then.

[JG11_Misfit]

Good to hear that Elfie getting a working stick.

I think there has been some confusion on my issue.

My issue is that i have 16 views mapped. 8 without a shift button and 8 with a shift button. Now if i look say left(Normal no shift) and then want to look left up(a view that uses Shift) the stick will not allow this view unless i take my hand off the hat and then press shift left. In otherword, the view has to go to foward view and then leftup.

I dont believe this is a hardware issue, but i could be wrong. I get all views in control panel. I get all views in game while using keyboard and or stick, i just dont get why i have to allow front view in between my main 8 views to my 8 views that use the shift button..

It is impossible to to track a con when you keep having to go to front view before you can get to the view ya want.

[UKSupport]

Have you tried what I wrote before?

Hmmm - correct me if I'm wrong, but based on what has been said before, you can set one single button to look up that, when held, alters what the POV does? If so then try clearing all that programming off the hat and D button, set the D button to the look up function in Aces High and then see if it works.

[JG11_Misfit]

OK so if i clear the POV functions, IL2 only see's the stick as a 4 way hat. Also if i do this i cannot run the profile at all, losing out on 8 views.

Im not sure about Aceshigh yet. I play both and IL2 is easier to reformat key functions.

[UKSupport]

OK so if i clear the POV functions, IL2 only see's the stick as a 4 way hat.

?

Does it do this even if you don't load a profile at all?

[JG11_Misfit]

Yup, with no profile loaded, just using the in game joystick/key mapper.
That goes for all 3 hats btw

[UKSupport]

Works fine as an 8-way hat when I test it here. I reckon you could cause problems for yourself by trying to assign it though so here's what you do:

Reset all the controls in IL-2 back to their defaults - this should get the hat working 8-way again. Now go into the controls setup screen and find the Look Up command. Assign that to a button of your preference on the stick (I set it to the D button, like -Elf- does). Jump into the game and you should find that the hat is working correctly by default and if you hold down that button you assigned to Look Up, you'll be able to use the hat to look around the 8 'look up' positions as well.

[JG11_Misfit]

OK - I understand what ya got going there. Appreciate all your help.

lol by chance do you have a default IL2 control config i can get from ya ;)

Mine was deleted and replaced :eek:

[UKSupport]

Sure, here's the default.ini and the settings.ini from my IL-2 User folder.

[JG11_Misfit]

Thanks bud, much appreciated!

[JG11_Misfit]

OK - loaded default. The game didnt recognize the stick because its not controller 1. So i used direct input to map hat. The views worked like you said, no front view between change in views. Only problem, because of CH pedals i have to map views and still only gets 4 way.

Im sure if i unplugged the pedals everything would work fine. :eek:

im not sure where togo from this as the stick is working but has a conflict with the CH pedals. So really not all on you guys to assist me to get a fix.

[JG11_Misfit]

I Appreciate all you have done or tried to do, at this point im going back to my ol Thrustmaster. I bought this stick 2 months ago, and have been able to fly a total of 20min in those 2 months.

So thanks for the tech support but now i do have a brand new Saitek X52 Pro for sale ;)

Anyone interested can post a reply here.

[UKSupport]

Ah - you can fix this by going back through that default.ini file and changing all the joystickdevice0 references to joystickdevice1.

[JG11_Misfit]

So your saying i can change the id of the pedals and the stick in the ini file and reverse em?

I'll give it ago. Thanks again.

[UKSupport]

Yep. ID 0 will be the first controller on the system which, when you have the CH Pedals plugged in, will be the pedals. ID 1 will be the second controller on the system, so that's the X52 Pro.

BF 1942 and Vietnam owners had to jump through similar hoops when using Belkin's N52 with our sticks. It could all be so easily solved if there was a method for genuinely defining the primary controller in Game Controllers in Windows. There's the preferred controller option but that doesn't do a thing to help unfortunately.

Of course, if you had our pedals then there'd be no trouble... ;)

[JG11_Misfit]

You wouldnt be willing to trade a pair for a "Brand New" Pair of CH pedals would ya? :D j/k

[JG11_Misfit]

OK well i did as you said and now get no response from the stick. No views, and or button response.

Here is the User.ini i am using.

[JG11_Misfit]

lol the peddals are reporting in flight as the throttle.

[UKSupport]

Could you attach your user.ini so I can check it out?

[JG11_Misfit]

I defaulted back to my original ini so i could get some sorties in.

[JG11_Misfit]

oops here ya go

[UKSupport]

Okay,

Try this one.

[-Elf-]

Do I watch here for shipping instructions or my email?

[JG11_Misfit]

The Stick works again but no hat switch/switches. I had sent you my original settings with the POV mapped through SST. Here is the settings with the POV/HAT snap views at default.

[Czack]

I had the exact same problem, Elfe.

The two hat switches were incompatible working together. I exchanged one at the store and the one I got also had the same problem. Both purchased in the eastern USA.

Funny thing was, when I plugged the new Joystick I had into the throttle from the old set I had (the stick had worn out), it works just fine, and I have my dual functionality.

I did all the tests you recommended, came up with the same results as Elfe.

Apparently, it seems to me there is a batch of orders that went out that are not functioning correctly, and it has to do with the Sticks, not the throttle, I'd say.

Another problem, I'll make seperate post for it, is, now with new motherboard, with USB 2.0 jacks, my stick keeps going in and out, not the throttle, but the stick only, goes on and off, randomly. When it comes back on, the calibration in windows is set to the last position I had the stick, which is usually off to one side. This is a second affair, happening quickly, with no apparent prompt.

[JG11_Misfit]

Had a chance to check out that config/setting file?

[UKSupport]

Sorry - we weren't in the office yesterday. Try the attached and see if it works.

[JG11_Misfit]

Still no go on hat switches.

Here is the current Config we got going.

[-Elf-]

Guess I'll just take mine back to Best Buy, pay 20 bucks for another extended warranty and hope the next one works.

[UKSupport]

Hi -Elf-,

Check your PMs.

Misfit: could you try assigning the stick to just one of the snap views within IL2 and then send me the settings file once you've done that? Also, when you assign that position in IL-2, let me know what ID number the control comes up as.

[JG11_Misfit]

Assigned Front Up - Hat Switch 0 ID5

[UKSupport]

Ah, it was device 4 that the game is assigning to it. Try the attached.

[JG11_Misfit]

Thats the one. Thanks for everything!

You have made a saitek supporter out of me. The efforts and responses from your tech support have been prompt and appreciated. I will be buying your pedals in the near future, not because i need them but because of the excellent customer service and support you have shown me.

[JG11_Misfit]

I do have one last question. I lose my 7,9,11 views on occasion in game and in control panel. anything i can do to fix this? Main hat switch.

[UKSupport]

Hmmm - that could be a fault with the POV actually! If you keep getting that issue then I would return the stick to the store for an exchange.

[-Elf-]

Just got a replacement stick from Saitek.

EXACT same issue as the last two sticks I got from Best Buy. :mad: On the packing slip it said the last one had a mechanical issue. So do I send this one back as well?

[UKSupport]

Hi,

Yes, call them and request a returns label - this should have been sorted by them correctly and it doesn't appear to have done so. You will need to include a letter explaining the situation and could you also send an email to me with your real name so I can also make the office aware of you?

[-Elf-]

Sent you a PM.

[AutoTechSTL]

Hey Elf.. I'm "Merciful" in AH

I have my main hat assigned to the default views (Through AH).

I have "D" Assigned to "Look up" (Through AH).

I can hold down D and move my main hat around and have an upward view (up/left, up/right, up/back, etc) no problems at all.

I even assigned SHIFT D through SST as Keypad 0, so holding shift+D+Hat gives me look down positions.

Just making sure you've got it programmed correctly, is all.

Good luck!

[SF3]

ok i kinda got same problum , never had it onmy x52 , or my last x52 pro , but now with this new stick , and new vista .

i have pov set for my views
and use pinkie + forward to look up
and
pinkie + back to look back up
and so forth

but to get those views i have to realse the hat then engane the pinkie and hat .
as you know impossable to track a con this way

Any help
please
SF3

[pappyb]

OK somewhat same problems....just bought a new X-52 and besides not getting a manual, I find that I cannot set the pinkie switch to"Look Up" as I had in my old system. It seems that the pinkie switch is locked as "latched" and I am unable to program it either with SST, or in game (warbirds and Aces High). I had the old X-52 for about three years and used the pinkie switch for "look up" to give me the full sixteen views. How can I fix this, or is it in the firmware?

[Partagas]

I play Aces High and have the same problem, bought the X52 FCS and trying to assign the "D" key for keypad 5 but it is causing the hatswitch 1 to not work correctly. I am quite tired of trying to get it working...old drivers ..new drivers..setting up a profile...etc etc.

It does the same thing in the game controllers testing. For now I am just using my old ST290 Pro with the throttle. I have scanned these boards for a week or so now and still see no fix. Is there a batch of these X52 bad ??

[Darkcloud]

@pappyb:
You need to delete the three [ModeX+Pinkie Switch] modes...

[Partagas]

I changed my mapping. I deleted the three Mode+Pinkie Switch modes. I used D key for keypad 5 lookup. Then used the rotary switch on the throttle for all 8 view keypad 1,2,3,4 etc. Changed the 2 rotary switch's to 4 way on the joystick for all my trims, elevator, aileron, rudder etc. All works ok now. Pinky can also be mapped now.

[SF3]

ok bumping this back up .

now after more testing of the stick ,
Can not programe thottle hat problerly
stick goes out of calabration every so often
Can not alter deadband settings in control panel
Thottle unit will switch it self off when it feels like it

Only way to combat this seems to reinstall the drivers every time .

Tech support please respond !!!!!!!!!!!!!!

[SF3]

Ok had enough of this friggin crap !!

I want a stick that WORKS !!!!
I PAid my money for a STICK that works !!!
I will be contacting YOUR selfs tomorrow for a STICK that WORKS !!!!

OH you can have your crappy head phones back as well !!!!

Jesus pay nealry 2 grand for new set up just to be screwed by saitek , my advice to anyone whos ask's is to stay the ""%" away from your company !!

[UKSupport3]

Hi,

Does the issue with the throttle occur on all the USB ports on your PC?

Are you able to test the device on another PC? If the faults occur on more than one PC then it is most likely a hardware fault.

The products has a 2 year warranty. Email techsupport@saitek.com and an RMA can be arranged (include the country you are in, the product serail number and the age of the product).

[SF3]

Mail sent to support

[Partagas]

SF3 I have the same problems with drifting,
If you read several post back I thought I had solved the other problems when the drifting started 1-2 days later.
I went back to just using the throttle with my ST290Pro. Everything works better.

Another problem.......No profile or with profile loaded I go into game controllers under control panel I hold the "D" button on the throttle and HAT #1 on ths stick locks up. I'm tired of of trying to get it working together. I have probably wasted several days trying every tip on this site. Old drivers...new drivers I'm done. Too bad Best Buy won't take it back now.


Personally the X52 stick feels ...loose ...not tight in its handle ar base.
The 20$ ST290pro has a much better feel to it

Something told me to buy CH stuff

[SF3]

well iam thinking of switching over to CH , no reply from support as of yet , funny thing is i live 15 mins away from there UK HQ.

Have Invited them to come and see for them selfs 1st hand all the problums , doubt they take me up on the offer tho .

[SF3]

still waiting

[UKSupport]

Hi,

I've checked with support and it seems that your email got caught in the spam filter (it happens - we have to be very stringent on email because we get spammed sometimes tens of thousands of times a day).

If you're playing IL-2 then you can get around this issue at the moment by not programming the hat and pinkie with SST. Instead, just leave them unprogrammed in the editor, then have them assigned in-game (POV to views, as per normal and the Pinkie to the Look Up command). That should get you what you're after.

We'll get this issue sorted in the next version of the software as it appears to be something that only affects hat switches.

[SF3]

ok , never play IL2 so still at square one .
Also stick is giving it self what feels like a huge dead band when ever it feels like it .

When you check the settings in control panel , the silders are set normanl (no Dead band) but the indercator mark is over in the left hand section when the stick is in netural .

Also the stick will switch it self off at times , only way to reslove both issues is to unplug the stick from the computer .

this is getting from totally bad to just sptuid situation . Not only am not getting use from a brand new stick , but not getting any use from my aces high account either !!

Not to mention the fact that this system now just sitting idle .

When will this all magic patch come out ?? not approx date but confirmend ??

I have goods have that do not work . i have given plenty of time for this issue to be resloved but still nothing , So i would like an answer or i will drop the sticks of HQ and have my money back !

[UKSupport3]

Hi,

It sounds as if there is a calibration problem with your stick. If the stick is under one year old it will need to be returned to the retailer for an exchange.

With reagrds to the problem you have been having with the stick in the test screen, try this fix.

To recalibrate, first unplug the stick.

Go to start/run and type regedit.

The registry editor will have a list of folders on the left hand side. Go down into the following folders in order.

HKEY_LOCAL_MACHINE
System
CurrentControlSet
Control
Media Properties
Private Properties
Direct Input

Inside the Direct Input folder, delete any folder that begins VID_06A3.

Once done, close the editor. Plug the stick back in and move all the axes (including throttle) through their full range of movement 4 times.

Now go to control panel/game controllers/properties to see if everything is ok on the test screen.

[NeonSamurai]

I'm also having the same issue with my stick (brand new out of the box) as the original poster. The "hat switch" stops responding to inputs when any button on the throttle is held down at the same time (all other hats function correctly) using the latest drivers (no previous drivers were installed). I also tested it on another computer (a laptop) with the exact same results. Should I return it to the store? I figure if I do though I will end up with another one with the same issue. I'm also located in Canada.

[SF3]

treid returning it to store , they saying it a driver issuse linked with vista , funny don't know where they got that idea form . so tell me which bit you back first ? stick thottle or pedals cause i pissed now .

[SF3]

oh and your fix in this thread didnot work , made things worse if anything

[UKSupport]

Well that shows that it's an issue with the stick then - it does need to be returned to the store for an exchange. I'd be interested to know which store you bought it from because most major retailers don't list the X52 in the UK.

[cigarettes]

oh and your fix in this thread didnot work , made things worse if anything

Then you have a faulty stick. Why are people so rude to the one guy trying to help everyone on these forums by himself? It's so shocking to me, problems happen, and it sucks. But Saitek, like any other company is run by humans, like me and you. And no, Saitek is not perfect. Not at all. But in my experience with their support, and their products, they are far and away better than the majority of other computer component manufacturers. And this alone has kept me a loyal customer over the years. And I plan on buying more Saitek products in the future. (Even with my 1 day old, faulty X52, Y axis is completely unresponsive 85% of the time, PS/2 port problem, replacing tonight, absolutely amazing stick when i get it to work though!)

This is just one of those things that happens when you produce goods. There are no precautions that can prevent luck of the draw malfunctions, or software updates (from other companies) that inadvertently break YOUR software. We as customers just need to give companies a bit more slack, and we should stop insulting them because you chose to pay the hefty price tag (that is well worth it. unless you get the luck of the draw and get a lemon. Which is still worth the price tag, just gotta wait a couple days to get a new one)

I am taking my x52 back in a few hours, to replace with another. And if that one is messed up? Well, RMA time because they only had 2 left when I bought mine :X But I'll say it right now, I won't be losing sleep because I happened to get unlucky, and can't fly for a couple days. I will survive.